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Appointments

calendarRing our main switchboard number on (01772) 792864 to book an appointment.  Tell us if you are in a telephone box and we will ring you back. Please say immediately if your call is an emergency.

Urgent cases are seen on the day. If possible please call us before 10:00.

If your condition is non-urgent, you can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. If you don't need an appointment within two working days, you also have the option to book up to 4 weeks in advance if this is more convenient for you.

Nurses

The nurse based in our practice treats patients for a wide range of common conditions. You can expect to see the nurse within one working day.

Telephone Consultations

You can book to have a telephone consultation with a doctor who will ring you at an agreed time on the telephone number you have given. If you are only available on a mobile phone, you will be expected to ring the practice at the agreed time.

Interpreters

We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.

Specialist and Hospital Care

If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where and when you would like to go. They can then book your appointment electronically while you wait.

If you would prefer to have some time to think before deciding where and when to have treatment, you will be offered the option of calling the practice later and we will be able to book your appointment then.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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